Return Policy

At VESSEL, your satisfaction is of the utmost importance to us. If you are not 100% satisfied with your purchase, you can return your order for a refund or exchange. Any return or exchange must be made within 30 days from the date of receipt. Returned or exchanged products must be in the condition you received them and in the original box and/or packaging. A refund will only be given for the cost of the item. Returns are credited to the original form of payment. 

• Shipping & handling are non-refundable.
• Custom & personalized items are non-refundable.
• Sale items are non-refundable and non-exchangeable.
• Gift Cards are non-refundable.
• Exchanges must be made for the same item.
• Promotional gift cards void upon order return.
• A 10% restocking fee will be charged for missing parts in order (towel rings, straps, rain hoods, etc.)

 
Golf Bag Returns

• There is a flat $35 return label fee for all golf bags + the golf travel case.
• There is a flat $100 return label fee for the hardshell golf travel case.
• Buyer may use their own return label.

Start Your Return

*VESSEL monitors return activity for abuse and reserves the right to limit returns or exchanges at VESSEL in all instances. Rewards points and spending associated with all refunds will be removed when the transaction is processed. All returns are subject to validation and approval at VESSEL’s discretion.