FAQ
What is Vessel's shipping policy?
Orders will be processed within 7 business days. Orders with personalization may take up to 3 weeks (not including weekends or holidays) to complete. Orders will not be processed or shipped on weekends or holidays. While we cannot guarantee an order modification, please email our team at info@vesselbags.com to request changes.
Are weekends and U.S. Federal Holidays counted in the shipping timeframe?
Weekends and U.S. Federal Holidays are not counted in this shipping timeframe.Please consider this when placing your order near a holiday.
Our customer support is available Monday to Friday: 8am-8:30pm.Average answer time: 24h